Internet Application and Technology for E-Government Public Services

Infrastructure for e-government web services - Internet Computing, IEEE

In efforts to use information and communication technologies for the civil and political conduct of government, many countries have begun supporting egovernment initiatives. The ultimate goal is to improve government–citizen interactions through an infrastructure built around the “life experience” of citizens. This spans several governmental sectors, including social services. In our e-governme...

Integrating e-government public transactional services into public authority workflows

Documents submitted by citizens through electronic services, deployed in the context of e-government, must usually undergo processing by some organisational information system in order to complete the citizens’ requests and for the reply to be returned to the citizen. The integration, however, of the e-service delivery platform and the organisational information system is often hindered for a n...

Revisiting public information management for effective e-government services

Governments are employing modern information and communication technologies to serve society better. Raising the effectiveness and quality of government services is not only a matter of new technologies ; it also involves clear vision and objectives as well as a sound business strategy. Information systems need to support internal work within a government’s boundaries , serve customers through ...

Technology adoption and innovation in public services the case of e-government in Italy

Using data on 1,176 Italian municipalities in 2005, this paper discusses a number of factors associated with the development of a particular type of innovative activities, namely e-government services supplied by local public administrations (PAs). We find that municipalities which got involved into e-government are larger, carry out more in-house ICT activities and are more likely to have intr...

Semantic Technology For e-Government